FAQ
Frequently Asked Questions
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Cosmos Online is the leading industrial portal in Mexico and Latinamerica, with the best positioning in the Internet, concentrating a large amount of information on products and suppliers for the various industrial activities, with visitor traffic routing to our clients' pages, business options and requests for quotations within a B2B (from business to business) interactive environment. |
| What products does it sell? |
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COSMOS Online does not sell or market any product. COSMOS Online is the link between buyers and suppliers of various industrial items. The portal allows you to contact suppliers of the product you are looking for and contact them directly. |
| What services does it offer? |
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Internet advertising for your company, Web Development and Hosting. |
| Is there any cost for accessing C.O.'s information? |
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None. COSMOS Online is an open industrial portal, where any user has access to the published information, without the need for mandatory registration or payment of fees. |
| Is registration in CO required? |
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In the event you wish to present a quote on line and register your information as a company, you DO have to register, by filling out a very simple form which you may find by clicking here. |
| How can I appear as a supplier within the portal? |
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You only need to click on the "Add your Company" Tab and fill out your company's general information. Once your information has been registered, one of our advisors will contact you to verify your information and register your company. |
| Why does my company appear on the second list of suppliers? |
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GUEST suppliers appear in the second list of suppliers in alphabetical order. These GUEST companies appear without cost in the portal. The first list of suppliers is made up by the suppliers who are MEMBERS, which are those suppliers who have a Membership. |
| How can I update the information currently displayed about my Company? |
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If you wish to update the general information about your Company, get in touch with us and we will be very glad to help you. |
Contact information
What does my e-mail address not appear? |
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For your own safety, we do not publish your e-mail address; we only publish an "Email" button, so that, by using this button, people can get in touch with our company. |
| In my company's information, the Word GUEST appears. What does this mean? |
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INVITED suppliers appear without cost within the portal, contrary to MEMBER suppliers who pay an annual fee in order to appear within our portal and enjoy greater benefits than those offered to those who are GUESTS. |
| For how long can I be a GUEST supplier? |
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There is no limit for being a GUEST supplier. You may remain in this mode for as long as you wish. |
| I do not want to appear as a supplier? How can I delete my information? |
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If you wish to eliminate your company's information from the Cosmos Online portal, get in touch with us, and we will be happy to help you. |
| How can I send requests for a quotation? |
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First you must register in Cosmos Online. Once you have registered, fill out the form appearing on the product in which you are interested and click on the "Send Request" button. This request will be sent to all the suppliers appearing on the product page. |
| I forgot my password, what can I do? |
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Click on the "forgot my password" link and your user name and password will be sent to the e-mail you gave when you registered.
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| What do I have to do in order to have ULTRA and/or Banners advertising? |
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In order to be able to hire advertising within the Cosmos Online portal, you must first acquire the membership in order to be able to hire the advertising you need, such as Ultras and Banners, so that GUEST companies will be able to offer you the best solution.
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What is a MEMBER (SOCIO) Membership? |
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The MEMBER membership offers you comprehensive benefits which the GUEST suppliers do not have. There are many benefits, as a MEMBER who will appear in the first list of suppliers for each product, your logo will be published in color, all of your products and/or services will be registered, you will have the option of highlighting certifications, awards and participations in expos; you will also be able to have access to customized effectiveness statistics, to the Mega Bulletin and you will be able to hire advertising space for your company within the portal (Elements Plus, Ultras and Banners), in addition to being able to receive customized advice from Cosmos Online.
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This is a completely new Internet tool, aimed at showcasing the features and specifications of your products. It is a dynamic ad placed on the page of the product referred to in the advertisement, before the list of suppliers. Its placement is based upon the order in which it was contracted and it has the following characteristics:
. The design is made according to you web page. The look, feel and structure of the same are respected.
. It has the same menu as your site, which turns into multiple links.
. It is a self-sufficient ad, which shows the complete contact information for your company.
. It has its own effectiveness statistics.
. It is able to show cartoons with up to three changes each.
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It is an advertising image with a high visual impact, which, as a result of its animation and positioning, is able to enhance your company's image, publicize a new product and/or service. The banners are also useful in announcing your company's participation in important events.
The banner is the top banner that appears as the first visual impact, immediately after the portal's heading. All of the Cosmos Online pages, excepting the homepage and the general information page contain a banner.
It has movement and presents three different sides, enabling us to communicate an idea, inviting the visitor to click on the banner.
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| I have more questions and need personal attention, what must I do? |
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If you wish to receive additional information on any subject related to COSMOS Online, we will be happy to help .
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